In 2010 Unilever caused an uproar in the advertising industry by severing its long term relationship with agency Lowe and Partners. Instead of the traditional form of devising an advertising campaign, Unilever opted to run a crowdsourcing competition in search for a new campaign. The competition attracted over 1200 entries and netted its winners a $10,000 cash prize. The result was a successful and innovative campaign that reduced Unilever's costs by nearly 60% of its regular marketing budget. Crowdsourcing became the staple means by which Unilever would go on to market their products by connecting directly with potential customers, since those in the crowd who contribute ideas are also consumers.
Clearly seeing the wisdom in using the crowd to source campaign ideas, Unilever would do the same with open innovation to source product ideas. Unilever launched an open innovation hub through which they sought the help of the crowd to innovate their existing products as well as search for new ones but focusing more on the environment, health and hygiene. Unilever are no strangers to co-creation having employed eYeka, the leading provider of co-creation services, working for an assortment of Unilever brands including Lux, Lipton, and Cornetto.
Image Credit; The HUB Network
Clearly seeing the wisdom in using the crowd to source campaign ideas, Unilever would do the same with open innovation to source product ideas. Unilever launched an open innovation hub through which they sought the help of the crowd to innovate their existing products as well as search for new ones but focusing more on the environment, health and hygiene. Unilever are no strangers to co-creation having employed eYeka, the leading provider of co-creation services, working for an assortment of Unilever brands including Lux, Lipton, and Cornetto.
The Unilever and eYeka partnership is a world-first because of its strategic nature and ambition. This is a strong signal that confirms that crowdsourcing is being recognised as a business accelerator. We have long advocated turning to consumers for ideas and content with consumers as a source of competitive advantage so we are thrilled to partner with Unilever to bring this approach to a new scale. - François Pétavy, Chief Executive Officer, eYekaThis new partnership will see Unilever implement co-creation on a much bigger scale, equal to that of previous crowdsourcing ventures. Since the partnership has gone live, eYeka's community of 250,000 members will not just be working on one or two products but generating innovative ideas across the company's entire brand spectrum covering international markets in Asia Pacific, South Africa and the Middle East. By tapping into eYeka's vast community resource, Unilever is looking for relevant and creative campaigns accelerated for a global market.
Image Credit; The HUB Network